interpersonal-effectiveness

All joking aside…
  No! Don’t put the joking aside! Humor has its place at work. In fact, it needs a bigger spot … READ MORE
Listen up, bud!
My oldest son has this amazing talent. He can give every indication of completely ignoring me, but, when asked if … READ MORE
Insight, delusion, and the ego
Insight is the ability to gain an accurate and deep understanding of something. Lack of insight therefore suggests we have … READ MORE
It's not how you play the game, it's how you win it
The most important thing I learned about business, I learned playing Monopoly: people want to play with people who are … READ MORE
The Dirty Dozen: How NOT to communicate with your body
Don’t be these guys. 1. The violator. “Your personal space is my personal space” is their motto. You are forced to become intimately … READ MORE
What if I were wrong?
I have a laminated note pinned to my bulletin board that says, “Be humble, you could be wrong.” I struggle … READ MORE
Like a snowball rolling downhill
It is the second week of February and I have, through a heartless trifecta of sickness, icy roads, and federal … READ MORE
Making teams work
One plus one doesn’t have to equal two. When it comes to teams, the name of the game is synergy. … READ MORE
Are you skilled or effective?
Skilled craftsman do a certain thing exceptionally well. Their efforts are precise and excellent. Someone who is “skilled” is a … READ MORE
Conflict, conflict everywhere
As a species, we aren’t so hot at managing conflict. Take a wander through your favorite news site and the … READ MORE