
This web-based survey taps several key dimensions important to assessing employee engagement: trust in and perceived credibility of senior leadership; effectiveness of company communications; perceptions of the organization’s culture and values; pride in the company and its products and services; belief in the company’s concern for employee wellbeing; the quality of relationship with one’s manager; job satisfaction; and levels of behavioral engagement. Respondents provide ratings of both the importance of and their level of satisfaction with each of these dimensions, which allows us to provide importance by comparison matrices that provide insight into the areas that would generate the most impact if targeted for improvement. Respondents also provide specific recommendations for improving in each area. The combination of this qualitative and quantitative data helps us help our clients gain insight into and improve performance in critical areas of employee engagement.