Researchers, business consultants, and organizational leaders alike are becoming increasingly interested in the concept of employee engagement and for good reason.  Engaged employees are reported to go beyond norms or job expectations, be proactive and take personal initiative to get things done, expand one’s role or duties in response to a team or organizational goal, help others freely and without prompting, demonstrate high levels of energy, persist in pursuit of goals, and perform their work conscientiously.  Organizations with a more engaged workforce show greater productivity, better customer service and satisfaction, greater innovation, improved safety measures and behavior, greater employee retention, improved efficiency, and greater alignment between employees’ behavior and organizational goals. 

Performance Insight helps clients foster engagement among employees and realize the benefits of an engaged workforce by first conducting a comprehensive baseline assessment using our ENGAGEMENTtinsight™ Survey.  The results from this assessment provide insight into the engagement areas and issues in need of improvement.  We assess and provide insight into areas research has shown impact engagement – job design, person-job fit, shared values, alignment, trust, recognition and rewards, support and resources, communication/information flow, and change management – in order to make targeted recommendations for how to better engage the minds, hearts, and talents of your workforce.